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Welcome to our Support Center

Get help with integration and live campaigns

Welcome to our Support Center. Get help with integration and live campaigns

What is Accelerate?

It’s been about one month since your campaign has been part of Criteo’s new Accelerate program. We wanted to touch base to review the benefits of Accelerate and what you and your team should expect to receive from us moving forward. Your campaign is now managed by a team of Account Strategists at Criteo. We are here to provide support and insights into your campaign to ensure we’re delivering strong performance and success for your business.

As part of the Accelerate program, you will receive:

Weekly Performance Report

  • Last 7 day stats
  • Budget update
  • Recommended CPC based on your performance target

Quarterly CPC Index based on Campaign Vertical 

Monthly Quality Assurance

  • Review of Feed Quality, Tags, Banners, etc.
  • Product Optimizations 

Accelerate Help Center

  • Articles and references on Criteo performance, products, and overall optimizations

The best way to communicate with the Accelerate team is to either submit a ticket via the Help Center or email Please include your campaign name in the subject line and a member of our team will get back to you.

We look forward to our continued partnership and contributing to your campaign's success!

The Accelerate Team

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